Privacy Policy

Effective Date: April 21, 2026

1. Overview

This Privacy Policy explains how we handle information when users interact with our Facebook Messenger integration connected to our Odoo-based system.

2. Data We Collect

Facebook Messenger User ID (PSID)
Message content (text, attachments)
Conversation metadata (timestamps)

3. How We Use Data

We use this data only to provide customer support and messaging services through our internal Odoo system.

4. Data Storage

Data is stored securely in our Odoo ERP database and is not shared with third parties.

5. Facebook Messenger Integration

This service uses the Facebook Messenger API provided by Meta Platforms, Inc. to enable communication between users and our business.

6. User Rights

Users may request data deletion or access by contacting us via our Facebook Page.